Frequently Asked Questions
Everything you need to know about working with Ama Marketing Solutions. Don't see your question? Just ask!
How do I get started?
It’s simple! Schedule a free 30-minute discovery call where we’ll discuss your business, current marketing challenges, and goals. From there, I’ll recommend the package or services that make the most sense for you. If it feels like a good fit, I’ll send you a proposal and we can get started within 5–7 business days.
What happens during the discovery call?
We’ll talk about:
- What’s working (and what’s not) in your current marketing
- Your business goals for the next 3–6 months
- Your ideal customers and how to reach them
- Which services would help you most
- Honest feedback about what you actually need (not a sales pitch)
There’s zero pressure—just real conversation about your business
Do you work with businesses in my industry?
I’ve worked with businesses across many industries including restaurants, salons, retail shops, professional services, healthcare providers, and more. If you’re a small business owner who needs marketing support, we can probably work together. During our discovery call, I’ll let you know if I think we’re a good fit.
Where are you located? Do you work with businesses outside your area?
I’m based in Tahlequah, OK and primarily work with businesses in Northeastern Oklahoma, but have clients nationwide. I offer both in-person meetings and virtual support, so I can work with clients throughout the United States. Most of my services are done remotely, which means location isn’t usually a barrier.
How quickly can we get started?
Most clients are up and running within 5–7 business days after signing on. Here’s what the timeline typically looks like:
- Day 1: You sign the agreement and complete a simple onboarding form
- Days 2–3: We have a strategy call to discuss your brand, goals, and content preferences
- Days 4–7: I create your first month’s content calendar and get everything scheduled
- Ongoing: Your marketing runs on autopilot while I handle the details
How much do your services cost?
Package pricing varies based on your specific needs, but I offer three main tiers:
- Starter “Visibility Boost”: Best for businesses just getting started with consistent social media
- Growth “Social Done-for-You”: Perfect for businesses ready to level up their online presence
- Momentum “Full Local Visibility”: Complete marketing management for established businesses
During your discovery call, I’ll provide specific pricing based on what you need. I also offer custom packages and à la carte services.
Can I customize a package or mix and match services?
Absolutely! The packages are starting points, but we can adjust them to fit your needs. Need more blog posts but fewer social posts? Want website updates added to your monthly package? Let’s build something that works for your business.
What's the difference between your packages?
- Starter: Basic social media management (6–8 posts/month) for consistent visibility
- Growth: More posts (10–12/month), performance tracking, and Reel planning
- Momentum: Full marketing management including 12–16 posts, edited Reels, ad setup, and strategy calls
The main differences are volume of content, level of strategy, and amount of hands-on support.
Do you require long-term contracts?
Nope! I work month-to-month with no long-term contracts. You can upgrade, downgrade, pause, or cancel anytime with 30 days’ notice. I’d rather earn your business every month than lock you into something that doesn’t feel right.
What if I want to pause services?
Life happens! If you need to pause for a month or two (vacation, slow season, whatever), just give me 30 days’ notice and we can hit pause. When you’re ready to start back up, we’ll pick up right where we left off.
Can I start with a smaller package and upgrade later?
Yes! Many clients start with the Starter package to test things out, then upgrade to Growth or Momentum once they see results. You can switch packages anytime.
Which social media platforms do you manage?
Yep! I research and include relevant hashtags for every post to increase your reach. For blog posts and website content, I optimize for local SEO so people in your area can find you when they search for your services.
Do I need to provide content or do you create everything?
I create everything—graphics, captions, hashtags, and posting schedules. All you need to do is provide:
- Your brand colors/logo (if you have them)
- Access to your social accounts
- Photos of your products, services, or team (phone photos work great!)
- A little info about your business personality and goals
For Reels, you provide short video clips (even just 10-15 second phone videos), and I handle the editing, music, captions, and optimization.
How do you know what to post about my business?
During our onboarding call, I’ll ask about your business, customers, goals, and brand voice. I’ll also review your existing content and competitors to understand what works in your industry. Then I create a content strategy that showcases what makes your business unique. You’ll approve the first month’s content before anything goes live, and we’ll adjust based on your feedback.
Can I approve posts before they go live?
Absolutely! For the first month, I’ll send you a content calendar for approval before scheduling anything. Once you’re comfortable with my work, we can switch to a system where I just keep you updated—but you can always request to review content if you prefer.
What if I don't have good photos of my business?
No problem! Phone photos work great for social media—they’re actually more authentic than overly polished shots. I’ll give you simple guidelines for taking usable photos (good lighting, clear subject, etc.). For graphics and text-based posts, I create everything from scratch using stock images and design tools.
How often will you post on my accounts?
It depends on your package:
- Starter: 6–8 social posts + 1 Google Business Post per month (roughly 2 posts per week)
- Growth: 10–12 social posts + 2 Google Business Posts per month (roughly 3 posts per week)
- Momentum: 12–16 social posts + 4 Google Business Posts per month (roughly 4 posts per week plus Reels)
Will you respond to comments and messages?
What about hashtags and SEO?
Yep! I research and include relevant hashtags for every post to increase your reach. For blog posts and website content, I optimize for local SEO so people in your area can find you when they search for your services.
Do you build websites from scratch?
Yes! I create custom websites designed specifically for your business. They’re mobile-optimized, easy to navigate, and built to convert visitors into customers. Most websites are completed within 4–6 weeks depending on complexity.
What if I already have a website but it needs work?
I offer website redesigns to modernize outdated sites, improve functionality, and boost conversion rates. I can also handle ongoing updates, maintenance, and content changes through my monthly website update service.
How much does a website cost?
During our discovery call, I’ll give you a specific quote based on your needs.
What platform do you use to build websites?
I typically work with WordPress, Wix, or Squarespace depending on your needs, budget, and comfort level. I’ll recommend the best platform for your situation and teach you how to make simple updates yourself if you want to.
Will my website work on mobile phones?
Absolutely! Every website I create is mobile-responsive, meaning it automatically adjusts to look great on phones, tablets, and computers. Since 60%+ of web traffic comes from mobile devices, this is non-negotiable.
Can you help me get found on Google?
Yes! I optimize your website for local SEO, set up your Google Business Profile, and create content that helps you rank for relevant searches. SEO is a long game (usually takes 3–6 months to see big results), but I build the foundation right from the start.
Do you run paid ads?
Yes! For clients on the Momentum package, I set up and manage boosted posts and Facebook/Instagram ad campaigns. I handle targeting, creative, optimization—everything except the actual ad spend, which is billed directly to your account.
How much should I spend on ads?
Most small businesses start with $50–$200 per month for local ads. During our strategy call, I’ll recommend a budget based on your goals and market. You can always start small and increase spending as you see results.
What about Google Ads or other advertising?
Do you write email newsletters?
Yes! Email newsletters are $125 each (you provide the email list, I handle the writing, design, and sending). They’re a great way to stay connected with customers and drive repeat business.
Can you help with my email list?
I can help you set up email capture forms on your website and social media, create lead magnets (free downloads to attract subscribers), and develop a strategy for growing your list. I don’t sell email lists—only organic growth strategies.
How will I know if marketing is working?
Great question! Here’s how we track success:
- Growth/Momentum packages: You’ll receive monthly performance reports showing follower growth, engagement rates, post reach, and website traffic
- Quarterly strategy calls: We review what’s working and adjust our approach
- Real-world results: More customers mentioning they found you online, increased inquiries, better foot traffic
I focus on metrics that actually matter to your business, not just vanity numbers.
How long before I see results?
You’ll see immediate improvements in consistency and professionalism—your social media will actually be active and look polished. For measurable business results (more leads, customers, sales), most clients see progress within 2–3 months. Marketing is a long game, but consistent effort pays off.
What if I'm not seeing results?
If something isn’t working, we’ll adjust the strategy. During monthly check-ins (or quarterly calls for Momentum clients), we review what’s performing and pivot as needed. Marketing requires testing and optimization—I don’t just set it and forget it.
Do you guarantee specific results?
How much of my time will this require?
Very little! After the initial setup:
- Quick photo sharing: 5–10 minutes weekly to send me photos
- Brief check-ins: 15–30 minutes monthly (or quarterly for Momentum clients)
- Content approval: 20–30 minutes in the first month, then minimal
The whole point is to take marketing off your plate, not add to your workload.
How do we communicate?
Primarily through email for day-to-day stuff, with monthly or quarterly calls for bigger strategy discussions. If you prefer text or Marco Polo for quick updates, we can do that too. I’m flexible!
What if I have an urgent request or time-sensitive post?
Just reach out! I typically respond within 24 business hours, but if something’s urgent (last-minute event, breaking news, etc.), just flag it and I’ll prioritize it.
Can we meet in person?
If you’re local, absolutely! I’m happy to meet for strategy sessions, content planning, or just to catch up over coffee. Most ongoing work happens remotely since that’s more efficient for everyone.
What if we're not a good fit?
I’d rather be honest upfront than waste your time or money. If I don’t think I can help you, I’ll tell you during the discovery call and point you toward better resources. And if we start working together and it’s not clicking, you can cancel anytime with 30 days’ notice—no hard feelings.
How does payment work?
Do you offer payment plans?
For larger projects like website development or redesigns, yes! We can break payments into installments. For monthly packages, the monthly rate is already the payment plan.
What if I need to cancel?
Will I own the content you create?
Yes! All graphics, posts, blog content, and marketing materials created for you belong to your business. You can use them however you want, even if we stop working together.
What about passwords and account access?
For social media management, I’ll need admin access to your Facebook and Instagram accounts. I never change passwords or lock you out—you maintain full ownership. For websites, I’ll either work in your existing platform or transfer full ownership when the project is complete.
What's included in blog posts?
Each blog post (up to 500 words) includes:
- SEO-optimized content targeting relevant keywords
- Compelling headline and formatting for readability
- 1–2 images (stock or your photos)
- Meta description for search engines
- Internal links to other pages on your site
Blog posts are can be purchased a la carte or can be added to monthly packages.
What's a "boosted post" vs. a full ad campaign?
- Boosted post: Taking an existing post and paying to show it to more people (simple, quick, good for events or promotions)
- Ad campaign: Custom ads built specifically for advertising with advanced targeting and optimization (better for ongoing lead generation)
I include boosted post setup in the Momentum package. Full ad campaigns are custom-priced based on goals.
How do Reels work if I'm not tech-savvy?
Super simple! You record short video clips on your phone (me demonstrating a service, showing your product, a quick tour, etc.)—even 10–15 seconds is enough. Send them to me, and I edit them into polished Reels with music, captions, transitions, and effects. You don’t need to know anything about video editing.
What's the difference between radio ads and social media ads?
Radio reaches a broad local audience but is harder to track and usually more expensive. Social media ads let you target specific demographics, interests, and locations with measurable results at a lower cost. I typically recommend starting with social media ads unless you have a specific reason for radio (like sponsoring a popular local show).